Joe McFadries  began his career in the Automotive and Industrial division of one of the largest global coatings companies, spending his early years in operational roles before moving into “the commercial world”. Since 1980 Joe worked as an Industrial Chemist, Production Manager, Sales and Marketing Director, General Manager and Executive Director.

Throughout the journey he has developed an affinity for the coatings industry, with an emphasis on the automotive refinish sector. He is qualified in chemistry, business and finance which has served him well in a career across Australia, New Zealand and Southeast Asia. As the Editor of The National Collision Repairer magazine Joe’s focus will be to support the development of the industry and the new talent that will become its future.


Josephine McFadries  has a wide and varied background that includes administration, marketing, event coordination and accounting in a variety of organisations in both the public and private sectors. Josephine has applied her knowledge and developed her experience over the past 20 years in several diverse industry sectors that include the Insurance sector, the Coatings industry, Research organisations and for brief period the Public Relations industry. This experience is complemented by formal business qualifications.

As Associate Editor Josephine will be responsible for our emerging electronic platform which includes the e-newsletter, website management and the development of social media.


David Newton-Ross  has been involved in the collision repair industry for more than 40 years, both in Australia and the USA. He has worked as a writer, has experience in advertising sales and has managed other industry magazines.

David’s knowledge of the industry plus his industry contacts throughout Australia and overseas markets, especially the US, are second to none. He has been a guest speaker on many occasions at NACE (National Autobody Congress & Exposition – USA) and also SEMA – USA, which are some of the largest expos for the collision repair industry in the world. He has also been a guest speaker at IBIS (International Bodyshop Industry Symposium), which is an annual forum for the industry that meets in various European locations. He is on the board of I-CAR Australia, a position he has held since I-CAR Australia was launched.

“The launch of The National Collision Repairer magazine in Australia in 2005 was a natural progression for me. NCR now offers shop owners and service providers further knowledge, current news, interesting views and more information within the industry. With the sale of the magazine to Joe and Josephine the legacy continues. They will continue to produce a quality magazine and it will no doubt go from strength to strength.”

Chris Stone has been in the graphic design/media/newspaper industry for more than 40 years. In that time he has designed and managed magazines for Federal Publishing Co, ACP Publications and Universal Magazines (the leading three publishers in Australia). At Universal Magazines he was also the founder of the very successful 4WD Monthly magazine. He has been a National Marketing Manager for TJM Products (Brisbane) and 4WD Megastores (Sydney). In 1980 he completed a graduate course in Marketing at Sydney University. He founded Stone Dezine, which specialises in retail and trade magazines, more than 13 years ago.

Chris also has a huge passion for show cars (restoration) and cars and boats of speed. He runs a successful national powerboat Supercharged (Blown Lite) series along with his son Mathew, with events staged around Australia.

John Yoswick has been writing about the collision repair industry since 1989, including as a full-time freelance writer since 1991. His work is regularly published in about two-dozen regional and national publications and websites in the United States, Canada, Australia and New Zealand. In early 2008 John acquired CRASH Network, becoming Editor and Publisher of the independent weekly bulletin established in 1994 that now has a subscription base that includes top executives from shops, insurers and industry suppliers. John holds a journalism degree from Northwestern University in Evanston, Illinois.

Owen Webb has been involved in the automotive industry for more than 40 years. He started out as an apprentice panel beater/spray painter at 17 at a Ford dealership in Bowral, NSW. At 22 years of age he started his first smash repair business. This was where he developed a passion for restoring and customizing cars, a passion that has stayed with him through other businesses. After 15 years he sold his shop and started working for ICI Dulux demonstrating the “new” 2-pack paint. After 10 years with ICI, where he finished up as the Commercial Transport manager, he moved onto his real passion: demonstrating, selling and training House of Kolor custom paints.

He has travelled through the US, SE Asia and Australia setting up distribution and training HOK. Owen is currently working with Motoractive, looking after HOK in Australia and running their show program, including MotorEx, the largest indoor car show in Australia. This brings together all the best aspects of the automotive industry, showing exciting cars, bikes and connected businesses. He has also been involved with Summernats, where he has been a chief steward for more than 20 years. Owen has judged at many national and regional shows and enjoys giving back to the car community, passing on his knowledge and skills – as well as writing for the magazine of course! Owen was recently awarded the Medal of the Order of Australia (OAM) and also received the National Collision Repairer Lifetime Achievement Award for 2015.

Mark Czvitkovits began his apprenticeship as a panel beater in 1977 in western Sydney and soon after completion took a 12-month working holiday around Australia. This turned into a nine-year odyssey working in many repair shops as well as venturing into hospitality with the purchase of a restaurant between 1984 and 1988. Mark ventured overseas in 1991 and spent five years working in collision repair in Germany before returning to Australia in 1996. On his return he moved to the Yass region working as a contract panel beater as well as installing Flexiquote into repair shops and working with Westgate Finance.

Mark then completed a degree in Business Management before purchasing a small repair shop in Yass. During this time Mark approached I-CAR to become an instructor and was accredited in 2006. In 2011 he sold his business and in 2012 began full time with I- CAR, taking over the technical and operational management of the business. Mark has written and developed new courses for I-CAR, developed the Education Resource Package and worked with the Industry Training Alliance in providing the industry with a complete training path for today’s technicians. Mark was promoted to CEO in 2015 and will continue to develop inter-industry partnerships and ensure that the collision repair industry understands the importance of having trained and knowledgeable technicians within all areas.

 John McCoy-Lancaster calls himself a car-guy. John’s love of cars has seen him become very involved in increasing the communication and combined activities of car clubs and automotive enthusiasts across Australia and around the world. John is a member of a car enthusiast family. Together they own a number of classic GM vehicles and can be seen cruising to different events throughout the year.

He is actively involved as an announcer/commentator for many of the major car events across Australia, including amongst others: Meguiar’s MotorEx (alternating between Sydney and Melbourne), Street Machine Magazine Summernats in Canberra in January (John is featuring on Radio Revhead as well as a range of other parts of the car festival), Top Gear Festival co-anchor, Ferrari Racing Days co-anchor, Australian Muscle Car Masters lead commentator, MC for the Sydney General Motors Display Day, MC for the NSW Hot Rod and Custom Auto Expo.

He is also called upon as a subject matter expert in muscle cars (Australian and American) for magazines and television both locally and internationally. He has participated in multiple Hot Rod Magazine Power Tours, Hot August Nights, Woodward Ave Dream Cruise, Good Guys Festivals, Bonneville Speedweeks and been to over 50 Autorama events and related ISCA car shows over the past 20 years. John has also led a number of benchmarking tours to international destinations. With his strong international network he is able to get to people behind the scenes and learn more from in-depth experiences in the car world. One example of a tour to the USA included three major Autorama events (including Detroit – Ridler), Chicago and Salt Lake City) as well as visiting 20 restoration shops, six private collections and five museums in a two-week period! John’s knowledge of the road network in Los Angeles and across the USA means he can maximise the time and the fun that people have. 


Max Chanter is a qualified engineer and has been in and around the industry for more than 45 years. For many years he was with the Woods Group in Melbourne where he managed various locations for them before opening up his own business, Lemax Body Repairs. He ran this business for more than 20 years before retiring and working as CEO for the Society of Automotive Engineers in Melbourne.

He has now officially retired, but as one of the most respected and trusted individuals in our industry we are pleased to have him writing articles, visiting body shops and interviewing owners and young achievers in our industry. Max was awarded the NCR Industry Lifetime Achievement Award in 2009, recognising his input into the industry.


Mark Pulham has been in the industry since starting out as an apprentice panel beater and spray painter more than 44 years ago. He started his own business as a one-man operation straight after finishing his apprenticeship and still runs his successful family business, Mark Pulham Panel Beating in Mona Vale, Sydney, not far from where he started. He is passionate about the industry and likes nothing better than providing help and advice to others in the industry with handy tips and products designed to make business easier and efficient as well as profitable! Through his regular column in the magazine he has come to be known as “The Gadget Man” and is a welcome presenter of information and products at industry meetings and seminars.

Jordan Hendler began her career in the collision industry in 1998 as an administrative assistant for Concepts, Inc., which was the administrator for a national collision tradeshow, Collision Concepts. Shortly thereafter, Concepts, Inc. became the administrative support for the national collision association Society of Collision Repair Specialists (SCRS). Also working with the National Auto Body Council and Collision Industry Conference (CIC), Jordan has gained insight into collision repair markets and trends across the United States.

Jordan currently serves as the executive director of the Washington Metropolitan Auto Body Association (WMABA), a regional association in Maryland, Virginia and Washington, DC. WMABA has a forty-year history of tackling collision repair issues both locally and at the national level, as well as publishing the Hammer & Dolly magazine. Jordan participates in national industry forums such as SCRS and CIC to address issues trying to affect positive change for collision repairers.

Sign up to receive our weekly newsletter

Your details will not be passed on or used for any other purpose.

Industry Partners