NCR Opus logo

Opus IVS awarded patent for pass-thru remote diagnostic system

Opus IVS announced it has been awarded a patent for a pass-thru remote diagnostic system, an invention was created by Bluelink, that was acquired by Opus IVS in 2019, with a patent priority date of September 2010.

“Simply having access to scan tools and software in today’s service bay is no longer enough. Efficient delivery of manufacturer recommended diagnostic software, procedures, and technical assistance is critical today to ensure safe and proper repairs,” said Bob Beckmann, Strategic Technologies for Opus IVS and founder of Bluelink.

The patented technology developed by Bluelink has been used by Opus IVS to remotely deliver diagnostic repair guidance and programming services from seven call centres with over 100 expert technicians.

“Opus IVS employs several technologies to deliver OE diagnostic capabilities, flash programming, support, and pre/post scanning to aftermarket mechanical and collision shops. The Bluelink technology has allowed us to increase our brand coverage and speed at which we can help customers,” said Brian Herron, President of Opus IVS. “I am very proud of the Bluelink founders for this achievement, and look forward to the continued innovations with them now on the IVS engineering team.”

Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the industry-leading acquisitions of DrewTech, Autologic, Farsight, BlueLink, and AutoEnginuity.

This article courtesy of Russell Thrall III, publisher CollisionWeek. Check out their website at: www.collisionweek.com.

Industry Partners

Address