NCR shaking hands
Published on June 12th 2019 in

Big changes at I-CAR USA

Long-time industry technical relations director Jason Bartanen and six-year director of curriculum and product development Josh McFarlin, arguably two of the most important and recognisable I-CAR figures, have both announced they will soon be leaving the organisation.

“After nearly 23 years, I have made the difficult decision to move on from I-CAR; my last day will be June 12,” said Bartanen. “While I can’t share my next adventure yet, I’m excited for the next chapter and am going to come out swinging for the fences. I’ve had an amazing journey, met hundreds of dear friends along the way, and like to think that I’ve made a difference while supporting the I-CAR Vision of compete, safe, and quality repairs for the ultimate benefit of the consumer. I will always support and embrace this vision and it will continue to guide me.”

Within a week, McFarlin followed suit: “My last day with I-CAR, after 6 years, will be July 19. It will be a bummer to not work with all of the great friends I have made in my time here, but I will still be in the industry and I am excited to be going back home after all of this time up North.”

RDN asked I-CAR about the loss of the two key executives and what effect it would have on training and the extensive overhaul of the Professional Development Program under way. “We are actually working on something this week that will tell the story! Stay tuned!” said marketing director Stacey Wesselink.

Bartann, who is no stranger to Australia having supported numerous events in recent years played a key role in the development of the I-CAR Repairability Technical Support portal, which launched in 2014. The resource connects collision repairers to OEM repair procedure websites and contains videos explaining how to log on there. It also features a stream of posts related to repair procedures. The most valuable feature arguably could be “Ask I-CAR,” which allows auto body shops to ask questions about OEM procedures and quickly get an answer from I-CAR or the OEM itself.

NCR Bartanen

This article courtesy of John Huetter of Repairer Driven Education (RDE). Check out their website at; Repairer Driven News for this and many other informative and educational articles on the collision repair industry.

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