Wayne Russell’s Combined Smash Repairs becomes Fix Auto Willetton and continues the growth story in Western Australia.
Fix Auto Australia announces the addition of Fix Auto Willetton, owned and operated by Wayne Russell, to the Fix Auto network, effective November 30th 2017.
In 2004, 28-year industry professional Wayne Russell realised the entrepreneurial goal of purchasing his first panel shop. Following the business’ successful growth over the next 7 years, Wayne saw an opportunity to invest in building his own location. Since moving to new facilities, Combined Smash Repair continued to grow as a profitable collision repair centre with a solid reputation for quality and first-rate customer service.
Even with a thriving business and a good reputation in his community, Wayne was aware of the ongoing trend toward consolidation in the Australian automotive aftermarket space and he knew he needed to find the right partner to help drive his business into the future. “I realised that my body shop needed to be part of a larger organisation. When I met with the Fix Auto Australia team and saw what the company has achieved globally, it became clear to me that Fix Auto is the leader in this industry,” he said.
Wayne added that he was first attracted to the Fix Auto business model. “The managed franchise system is preferred by work providers, as it helps deliver predictable consistency by owners who have their own stake in the business.” Wayne and Fix Auto Willetton’s team remain committed to the values that have helped them earn a trusted reputation in their community. “People choose our shop to get their car repaired to a safe and quality standard. We treat every customer as an individual, not just another number through the shop.”
Fix Auto Australia Head of Business Terry Feehan concluded by saying: “We are delighted to welcome Wayne and his team to Fix Auto. It is a real win for us to grow our network with a reputed partner like Fix Auto Willetton. Collaborating with driven, enthusiastic individuals like Wayne and his team is key in our plans to build the ultimate collision repair solution in Australia. We proudly welcome Fix Auto Willetton to the Fix Auto family and wish them much continued success.”
For more information on Fix Auto Australia, please visit www.fixauto.com.