Insurance

AFCA supports insurer in questionable claim

A motor insurance customer has lost a dispute over damage to her car following a hailstorm after investigators found that almost half the dents appeared to have been made...
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NRMA Insurance launches $10 third-party fire and theft motor cover

IAG brand NRMA Insurance has announced its Third-Party Fire and Theft Car Insurance product is now available at $10 a month for a limited period until 7August. The two-month...
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Suncorp’s support for their customers through COVID-19

As communities across the country respond to challenges posed by coronavirus, Suncorp is committed to standing by our people, our customers and our communities through these challenging times. Since...
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Summer catastrophes claims bill tops $5 billion

Insurance claim costs from Australia’s worst summer of natural catastrophes have reached $5.19 billion, with more than 15,000 new claims worth $270 million lodged in the past four weeks....
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Suncorp increases training subsidy

Brett Wallace, Suncorp Group’s Executive Manager, Assessing and Repair Performance, has announced an increase in their training subsidy. “We value our partnerships with our panel of repairers and recognise...
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AFCA puts brakes on ‘staged accident’ claim

A woman whose Mercedes was written off has lost a $73,000 insurance dispute after the Australian Financial Complaints Authority (AFCA) ruled there was an opportunity to stage the accident....
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Blue Zebra launches new cover to help struggling clients

Underwriting agency Blue Zebra offers third party property damage (TPPD) motor insurance from 1 May 2020 to assist clients looking to cut costs while the tough economic climate persists....
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IAG recruits 400 in Australia as overseas restrictions bite

IAG has employed an extra 400 customer-facing staff within Australia to counter COVID-19 disruption to its overseas call centres. The recruits are being deployed across customer service, sales and...
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The IAG Autobody Academy

Meet the inaugural Melbourne group from IAG’s Autobody Academy Program at Kangan Institute of TAFE. This is a tailored learning environment where next generation repairers are exposed to practical...
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IAG Quality Report 2018–19

IAG has released its seventh Quality Report, which provides the latest data on monitoring and assessment of repair standards across its national motor and property repair networks. Luke Gallagher,...
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