Motor insurance predicted to enjoy four years of growth
The insurance industry in Australia, including motor vehicle coverage, is expected to see four more solid years of revenue growth.
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IAG expands in Queensland with RACQ move
IAG has released plans to expand its Queensland footprint with a 90 per cent acquisition of the business of one of the state’s leading insurers.
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Roadworthy law changes under fire
Motoring bodies are taking aim at changes to Queensland roadworthy laws as both premature and a ‘blanket solution’ that fails to take account of the complex nature of the repair industry.
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Are augmented reality ‘crash scenes’ the future?
US company Allstate Insurance has applied for a patent of a system that can produce an augmented reality visualisation of crash scenes, according to a patent published March 5.
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Insurers may embrace AI to resolve claims
About 90 per cent of insurers in Australia have either implemented or are in the process of introducing chatbots or generative AI for claims resolutions.
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FPF report on vehicle data privacy says safeguards are key
The Future of Privacy Forum (FPF) released a new report that explains how safeguarding driver privacy and data protection will be critical to ensuring widespread acceptance of new safety technology in vehicles.
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Federal Court rejects ASIC bid on ‘unfair terms’ of customer obligations
The Federal Court has made a decision on the changing of policy for the Auto & General Insurance Company Limited under the ASIC Act.
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Car insurance complaints to watchdog surge again in 2023
Complaints to the financial watchdog over car insurance and claims handling continue to increase according to AFCA’s 12-month snapshot.
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‘Repair over replace’ puts more pressure on bodyshops
Parts availability, the skills crunch and cost pressures; Australia is not alone in the big issues the repair industry is facing.
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Suncorp’s future hangs in tribunal balance
The future of Suncorp and whether it will sold to one of the major banks is being unfolded in a tribunal hearing this week.
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